Comprehensive Guide - How to Fix Orbi Purple Light


Struggling with Orbi Purple Light, and unable to find out how to fix this. Then you arrived at the right place. Here you will learn some troubleshooting steps, which will assist you in resolving the same issue. Orbi is a smart WiFi extender that works by replicating the WiFi signal of your router to other parts of the house. With this, you don't need to switch networks as you move around your home.

But as with other devices, facing problems with Orbi is quite common. Many users encountered the Orbi Purple Light issue. It is one of the most common issues that users experience. However, don’t get upset while noticing this issue, as this purple light problem is curable and can be fixed in just a few simple steps. If you don’t know How to fix orbi purple light.


Then the following are some simple and effective methods, which will help you in resolving the same issue. Simply go through the given instructions.

Why is Orbi Purple Light?

Before finding solutions to rectify the same issue, it is required to get familiar with the causes of the problem. When understand the underlying cause of the problem, then it becomes more straightforward to identify and implement an efficient and adequate resolution.


  • loosened or damaged cables.

  • The router is unable to get IP from the ISP or the modem.

  • The connection between the router and the modem is down.

  • The Orbi satellite can’t sync with the router.

  • Outdated firmware.

  • Configuration of the Orbi login admin portal isn’t done correctly.

Troubleshooting Methods to Resolve Orbi Purple Light

Hope now you have understood, Why is orbi purple light problem occurs, now it is time to fix it as quickly as possible. After getting familiar with the reasons that can lead to this Orbi Purple Light issue, you can try fixing this issue with the methods below. 

1. Restart the Orbi Device

The most simple and effective way to fix most of the issues, and it also gives a fresh start to the device. So, to fix this problem, you can try to restart the Orbi device.


To do the same, you just need to turn off the device and turn it on again after waiting for a couple of minutes. 


If in case it does not work, then try restarting all the Orbi devices, which include the modem, router, and satellite. Once done, see whether the problem is fixed or not.

2. Check for Loose and Damage Cables

As mentioned above loose and damaged cables can also cause the same problem. So it is required to check your wire and connection.


As it is possible, while cleaning you accidentally move the cables. So, check and ensure that this is not the cause. The following are the instructions to check the same.


  • First, you have to remove all the cables from your Orbi router and leave it idle for some time.

  • Then plug every cable back in, and ensure that each cable connection is secure and correctly connected to the ports.

  • After this, see whether the problem is solved or not after restarting the router.

  • If still facing the same issue,  then you need to verify whether the cable is working adequately or not by testing it on another device.

  • And if any cable is damaged, then you need to replace the cable with a new one. 

3. Sync the Orbi Router and the Orbi Satellite

You will encounter Orbi Purple Light if the Orbi router and satellite are out of sync. So, in this, you need to sync the router and satellite again to fix this issue. Here is how to sync the router and the satellite.


  • Firstly, ensure the satellite is connected to the power outlet.

  • Then push the sync button, located behind the router. 

  • Also, within 2 minutes, press the sync button on the Orbi satellite.

  • After this, wait until the process is completed.

  • Once accomplished, review if the problem is solved or not.

4. Update the Orbi Firmware

Another way to rectify the Orbi Purple Light issue, you need to update the Orbi firmware. 


If it has been very long, since you haven’t updated your device, then there is a possibility you may encounter the same problem. The following are the methods to update the Firmware.


  • To do this, log in to your Orbi router.

  • Then visit the “Admin” dashboard, and click on “Advance.”

  • After this, choose the “Administration” option and then click on “Firmware Update.”

  • Now click on “Online Update” and then click on the “Check” button to check for updates.

  • And if any new version is available, click on the “Update All” option.

  • Once done, restart the router and the satellite. At last, see if the same issue is fixed or not.

Sum up

Hopefully, these problem-solving solutions will help you with How to fix orbi purple light. So, to rectify the same issue, you just need to go through the above easy and simple solutions as given.


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